Your Website Is Critical To Your Business
You have a website that is crucial to your business. It generates leads, customers and revenue (or at least it should). It’s a channel through which customers, suppliers, potential new staff and partners will find you and engage with you.
It is fundamental to the success of your business and you want peace of mind that it will be available for your audience 24/7 without interruption, and that it will continue to support ongoing business growth.
Take Advantage Of New Strategies
Your competitors are innovating (or maybe leading the way) with new websites and online strategies. The world is getting smaller as more of us connect to the web and that means that it is only going to get harder to keep up, let alone stay ahead of the pack.
Do It Yourself?
Keeping your website up to date, backed up, secure and consistently bringing in new leads can be a time consuming and tedious process. It takes you away from what you should be doing, which is building relationships with your customers, staff and partners. The technology and strategies continue to evolve and it's a full time job to keep abreast of all the trends and developments.
What Our Website Care Plans Include
Updating Content On Your Website
Your time is precious and should be spent interacting with your customers and growing your business, not logging in and updating your website.
We take care of all your content changes for you so all you need to do is email the content changes (text or photos) and we'll get them done for you, usually within the same business day.
Software & Security Maintenance
Each month we perform our maintenance service checklist to keep your website secure and running smoothly. This includes software updates, security scans, and website performance optimisation. All of this is detailed within a monthly email report.
Create Amazing Web Pages
Great looking web pages are essential to help you convert your website traffic into leads and customers.
With our PageBuilder, it's easy to create beautiful landing pages and complex layouts, all within a visual drag & drop interface.
It's fast loading, mobile optimised and includes pre-made templates so you can insert content such as sign up forms, call to action buttons, image galleries and even entire web page layouts within minutes.
Our PageBuilder makes it faster for you to build your own pages and faster for our team to build them for you, saving you both time and money.
Consulting & Training
Professional Training Videos: Unlimited access to step by step video tutorials on managing your content, eCommerce site and website SEO.
Monthly Newsletter: Our monthly newsletter includes targeted articles specific to website growth and digital marketing.
Webinars: Coming soon! Live Video workshops where we explore topics such as email marketing, search engine optimisation, blogging, lead capture and more.
Like A Little More Help?
That's Why We Have Optional Packages
Add-ons that can be bundled with any of our service plans
Content Marketing & Social Media Engagement
Content Marketing is about creating genuinely helpful and interesting content that attracts target customers to your website and builds trust.
Social Media Engagement is about getting your content out to the world ... the ultimate form of 'Word of Mouth'.
We offer add-on packages to help our clients create great content that increases brand awareness, website traffic and search engine rankings.
You send us your content - eg: some photos, a couple of paragraphs and the topic you're talking about and we'll take care of the rest for you.
We even add relevant stock images... just to funk it up!
Content changes include content that you have ready, such as text or photos, and does not include creating new content, images or designs for you.
You simply send us an email with clear instructions on the content you want to change on your website and we get straight to work and let you know when it's done.
Our response time for content changes is usually within 24 hours and we ask that you request one change at a time per email.
The whole purpose of our client plans is preventative care, so we work hard to prevent anything from happening. However, in the case something does happen and your website needs emergency care, we will be there right by its side communicating with the web hosting company on your behalf.
We cannot promise your website will not be hacked but can promise we will do everything in our power to prevent it, as well as assist in the restoration and cleanup of the website with one of our backups.
Email is our best form of communication since it yields the fastest response. However, we know brainstorming and reviewing visual work can be best on the phone or on a video call (we use Skype).
These consulting calls are reserved for our Improve and Grow clients. They help focus a trajectory of the website for growth and improvements. These sessions are often used for online screen-sharing small updates or providing training.
You simply book your consultation via our online calendar and we'll be ready with the agenda to make the most out of our call.
If you have a task that is beyond what is included in your plan, we will submit a quote for you to approve separately.
However, many times we will evaluate requests that exceed your plan on a case by case basis, and with approval, work past the time and bill for time exceeded at the support rate listed on your plan.
When quoting work we regularly quote fixed-rates so our clients can budget effectively.
However, in some cases we use hourly billing where tasks are small or the scope is not fully known to give our clients more flexibility to make adjustments and changes as they go.
Our standard hourly rate is $125/hr.
For clients on one of our plans, our rate is $90/hr.
Note that this requires a minimum hourly purchase of 5 hours (don't worry, you have 12 months to use any unused time!).
Your PayPal account will be charged automatically each month.
Once payment is complete an invoice is automatically sent directly to your email.
Automatic billing via Paypal keeps our admin overheads low and allows us to offer you the best price on our services.
We are all about a relationship with you and your website, so we would hate to see you go but we know financial needs weigh on many decisions and don’t want to lock anyone in.
Request a cancellation via email to firstname.lastname@example.org, and we will immediately stop the next payment.